Term and Conditions

Welcome to Family Wear Hub! These Terms and Conditions govern your use of our website, familywearhub.com, and your purchase of African-inspired fashion and foot care products. By accessing our site or making a purchase, you agree to these terms. Please read them carefully.

At Family Wear Hub, we are committed to providing you with high-quality products that celebrate cultural heritage while ensuring modern comfort. Our goal is to make your shopping experience seamless, enjoyable, and transparent.

1. User Obligations and Responsibilities

As a user of Family Wear Hub, you agree to:

• Provide accurate and complete information when creating an account or placing an order.
• Use the website only for lawful purposes and in accordance with these terms.
• Not engage in any fraudulent activities, including unauthorized use of payment methods.
• Respect our intellectual property and not copy, distribute, or misuse any content from the site.
• Comply with all applicable laws and regulations in your jurisdiction.

Failure to adhere to these obligations may result in the termination of your account or legal action.

2. Products and Services Description

Family Wear Hub offers a curated selection of African-inspired products, including:

• Fashion Items: Dress Shirts, Dresses, Bags, BowTies & Pocket Squares, and more.
• Foot Care Products: Arch Support Inserts, Bunion Correctors, Foot Creams, Massagers, and other accessories.
• Boys’ Collection: Stylish and comfortable clothing for younger generations.

Our products are designed to blend cultural heritage with modern comfort. We strive to ensure that all product descriptions, images, and prices are accurate. However, slight variations may occur due to manufacturing processes or digital display differences.

3. Order and Payment Terms

Placing an Order

To place an order:

• Select your desired products and add them to your cart.
• Proceed to checkout and provide accurate shipping and billing information.
• Review your order carefully before submitting payment.

Once your order is confirmed, you will receive an email acknowledgment. All orders are subject to availability and acceptance by Family Wear Hub.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Payments are processed securely, and your financial information is encrypted to ensure safety. By providing payment details, you confirm that you are authorized to use the selected method.

Shipping and Delivery

We ship worldwide, except to some Asian countries and remote areas. Orders are processed within 1-2 business days. Delivery times vary based on your location and shipping method:

• Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after shipment.
• Free Shipping: Available for orders over $50 via EMS, delivered within 15-25 business days after shipment.

Delivery times are estimates and may be affected by customs processing or unforeseen circumstances. Shipping costs are non-refundable unless the item is damaged or incorrect.

4. Returns, Exchanges, and Refunds

We want you to love your Family Wear Hub products. If you are not satisfied, you may return or exchange eligible items within 15 days of delivery.

Eligibility

• Items must be in original condition: unworn, unwashed, with tags attached and in original packaging.
• Non-returnable items include foot care products, personal care items, and opened health-related products.

Process

1. Contact us at [email protected] within 15 days of delivery.
2. Include your order number, product details, and reason for return/exchange.
3. Once approved, we will provide a Return Authorization Number and shipping instructions.
4. Ship the item to: Family Wear Hub Returns, 4403 Holden Street, San Diego, US 92115.

Refunds

Refunds are processed within 3-5 business days after we receive and inspect the returned item. The refund will be issued to the original payment method:

• Credit/Debit Cards: 5-10 business days.
• PayPal: 3-5 business days.

For exchanges, we cover standard shipping costs for the replacement item. If the requested item is unavailable, we will contact you to discuss alternatives or process a refund.

5. Intellectual Property

All content on Family Wear Hub, including logos, text, images, and product designs, is the property of Family Wear Hub and protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

Our African-inspired designs are crafted with cultural respect and originality. Unauthorized use may result in legal action.

6. Limitation of Liability

Family Wear Hub strives to provide accurate product information and a secure shopping experience. However, we are not liable for:

• Delays or failures in delivery due to circumstances beyond our control (e.g., customs, weather).
• Minor discrepancies in product color or size due to digital displays.
• Incorrect use of foot care or health-related products.

Our total liability to you for any claim shall not exceed the purchase price of the product in question.

7. Privacy and Data Protection

We value your privacy and handle your personal information in accordance with our Privacy Policy. By using our site, you consent to the collection and use of data as described in the policy.

8. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the United States, specifically the state of California. Any disputes will be resolved through amicable negotiations or in the courts of San Diego, California.

9. Changes to Terms and Conditions

We may update these terms periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the effective date. Continued use of the site constitutes acceptance of the revised terms.

10. Contact Us

Thank you for choosing Family Wear Hub, where cultural heritage meets modern comfort. We appreciate your trust and are dedicated to ensuring your satisfaction.