Delivery Information
At Family Wear Hub, we understand that receiving your carefully curated fashion and comfort products in a timely and reliable manner is essential. Our delivery services are designed to bring the vibrant essence of African-inspired fashion and practical foot care solutions right to your doorstep, no matter where you are in the world. We strive to make your shopping experience seamless, from the moment you place your order to the day it arrives at your home.
Order Processing Time
Once you’ve placed your order, our dedicated team works diligently to prepare it for shipment. Please allow 1-2 business days for order processing. During this time, we carefully check each item, including our authentic African print dresses, comfortable arch support insoles, and specialized bunion products, to ensure they meet our high standards of quality and craftsmanship. If there are any delays due to high demand or custom requests, we will notify you promptly via email.
Shipping Methods and Times
We offer two convenient shipping options to suit your needs, ensuring that families and individuals worldwide can enjoy our cultural fusion styles and comfort solutions. Please note that we ship globally, with exceptions for some parts of Asia and remote areas due to logistical constraints.
- Standard Shipping: This option uses reliable carriers like DHL or FedEx for faster delivery. The shipping fee is $12.95, and your order will typically arrive within 10-15 days after it leaves our warehouse. This is ideal if you’re eager to showcase your new African-inspired outfits or need foot care products like bunion correctors or flat feet insoles sooner.
- Free Shipping: For orders of $50 or more, we offer free shipping via EMS. This economical option delivers your package within 15-25 days after shipment. It’s perfect for those planning ahead for family gatherings or wanting to stock up on multiple items, such as matching dress shirts and foot massagers, without extra costs.
Note: Shipping times may vary slightly depending on your location and customs processing. We recommend tracking your order using the link provided in your confirmation email for real-time updates.
Our Commitment to You
As a family-focused brand, we’re committed to ensuring that your delivery experience reflects the same care and attention we put into our products. Whether you’re coordinating matching outfits for a special occasion or addressing foot health with our specialized inserts, we want you to feel connected to your heritage and comfortable in every step. Our global accessibility means we partner with trusted carriers to minimize delays and provide reliable service, so you can focus on creating lasting memories with your loved ones.
Need Assistance?
If you have any questions about your delivery, shipping options, or our products, our friendly customer service team is here to help. Reach out to us at [email protected], and we’ll assist you with a warm, family-oriented approach. For more details on returns, please refer to our return policy, which allows returns within 15 days of receipt.
Thank you for choosing Family Wear Hub—where culture, comfort, and connection come together in every delivery!